小黄鸭视频

1. Locate your access code*.

Print books: If the top right corner of a book鈥檚 front cover says, 鈥淒ownloadable Resources鈥� or 鈥淥nline Assessments,鈥� this book will have an access code and redemption instructions inside the front cover of the book.听

ebooks: Follow the steps below.

1. Redeem your ebook. (See: How do I view my ebook?)听
2. Open the VitalSource Bookshelf online.
3. Find your title and hover over it to select Open Book.
4. Click the 鈥渁ccess code information鈥� prompt in upper right corner.
5. Follow the instructions to reveal your access code and copy it to your clipboard.

Instructors: Locate the access code provided to you by your 小黄鸭视频 Sales Representative or fill out this form to request a code.

1. Open the book URL or visit .
2. Log in or create an 小黄鸭视频 account.
3. Select 鈥淎dd Code鈥� and enter the book鈥檚 access code. Your book鈥檚 title will now display as one of your Current Classes.
4. Select your book鈥檚 title to open the resources (opens automatically in a new tab).
5. Select 鈥淕et Started鈥� or 鈥淟aunch Unit鈥� to view or download the book鈥檚 resources as needed, without limit. Book resources will remain on your my小黄鸭视频 account for the life of the book鈥檚 edition (one year after the next edition publishes).

*Print books may be bundled with additional products and registration codes. These bundles will have a book and an access code card shrink-wrapped together. Redemption instructions are available for all bundles at ahima.org/mybundle.

Instructor materials are provided gratis to verified adopting instructors employed at colleges and universities with health information or informatics, medical coding, nursing, or affiliated programs. Please review 小黄鸭视频鈥檚 permission guidelines for additional details and options.听

To request access for instructor materials, complete the Review & Desk Copy Request form. Please allow up to five business days for processing.

Visit our website for more information about and resources for 小黄鸭视频鈥檚 Approved Trainer Programs for ICD-10 coding, CDI, and revenue cycle management.

Instructors may view student resources in addition to instructor resources.

You will need to determine the type of code you are attempting to use. If the code does not work after following redemption instructions in step 1, move to step 2.听

1. Determine the type of code you are attempting to use.
   1. Access codes for book resources (see How do I access book resources?) is a single-use code that provides you access to the book鈥檚 resources. You may redeem access to your book鈥檚 resources at as needed through one year after the publication of the next edition.听
   2. Codes that come with book bundles are coupon codes that allow you to purchase the product associated with the bundle you purchased for $0 in the 小黄鸭视频 store. Bundled products may include 小黄鸭视频 VLab^庐, 小黄鸭视频 student membership, or an 小黄鸭视频 certification exam. Redemption instructions are available for all bundles at ahima.org/mybundle. When it is time to enter your code, be sure to enter it exactly as it appears without extra spaces.听
2. If the code does not work after following redemption instructions above, please email online.education@小黄鸭视频.org with the following information.
• Your first and last name and email address
• The title of the book you are attempting to access resources for
• Your access code (see How do I access book resources?)

Complete the Review & Desk Copy Request form. Please allow up to five business days for processing.

Please review the FAQs about your my小黄鸭视频 account.

小黄鸭视频 Press ebooks are accessed, viewed, and downloaded from our partner, VitalSource, by logging on to their website.

Please note that most of our ebooks have a 365-day license. You must download the ebook before this period ends to continue viewing after expiration. For more information on how to view your book offline, please refer to . 小黄鸭视频 Press does not allow printing of ebooks. To register your VitalSource redemption code, follow these .

Access codes for book resources (see How do I access book resources?) do not expire. This is a single-use code that provides you access to the book鈥檚 resources. You may redeem access to your book鈥檚 resources at my.ahima.org/learningcenter as needed through one year after the publication of the next edition.

Codes that come with book bundles* are coupon codes that do not expire. These coupon codes allow you to purchase the product associated with the bundle you purchased for $0 in the 小黄鸭视频 store. Products may include VLab庐, 小黄鸭视频 student membership, or an 小黄鸭视频 certification exam.

*Print books may be bundled with additional products and registration codes. These bundles will have a book and an access code card shrink wrapped together. Book bundles cannot be returned or exchanged once the shrink wrap is broken. Redemption instructions are available for all bundles at ahima.org/mybundle.

The code that comes with a book bundled* with an 小黄鸭视频 certification exam is a single-use coupon code that does not expire; it does not guarantee qualification for or entry to an 小黄鸭视频 certification exam. The coupon code allows you to purchase the exam associated with the bundle you purchased for $0 in the 小黄鸭视频 store. Please refer to Certifications information for exams.

*Print books may be bundled with additional products and registration codes. These bundles will have a book and an access code card shrink wrapped together. Book bundles cannot be returned or exchanged once the shrink wrap is broken. Redemption instructions are available for all bundles at ahima.org/mybundle.

Student or individual users may also have resources available to them. Not all books have these resources. Books that have student or individual user resources will have a 鈥淒ownloadable Resources鈥� or 鈥淥nline Assessments鈥� tag on the top right corner of the book鈥檚 front cover and will include an access code (see How do I access book resources). Student or individual user resources may include but are not limited to workbooks and practice quizzes.

Instructor resources including answer keys, instructor manuals, and slide decks, are available to approved educators. Instructors may view student resource modules in addition to instructor modules. Complete the Review & Desk Copy Request form. Please allow up to five business days for processing.

小黄鸭视频 Press Exam Preparation books and ebooks have online practice exams available through the book鈥檚 resource website (review How do I access book resources?).听

1. Open the book鈥檚 resources through my.ahima.org/learningcenter.
2. Select a quiz using one of two methods.
   1. Select a practice item from the main page.
   2. Select Get Started/Continue or Launch Unit from the main page to open all of the book鈥檚 resources.
      1. Expand the navigation sidebar (click the hamburger menu) at the top left of the screen.
3. Click Go to Quiz to open the quiz in a new tab.
4. Click Start Quiz to begin the quiz and start the timer.
   1. The time limit and remaining time for the quiz is displayed on the top ribbon.
   2. Read each question carefully before selecting an answer.听
5. Click Submit Quiz when finished.
   1. Before you submit the quiz, you will have the opportunity to return to questions that you may have missed or have not yet answered.
   2. You can submit your quiz responses at any time.听
6. The results of your quiz will open.
   1. Correct answers are indicated with a checkmark. Incorrect answers are indicated with an 鈥渪鈥� and you will see an arrow pointing to the correct answer.听
   2. Expand the feedback to review the rationale for the answer.听
   3. Do not click away from this page until you print or save your results.
7. Save your results: This is your digital documentation for your attempt.
   1. Highlight the whole page (all results information) using one of the following methods.
      1. Click and drag your mouse from the first word on the page and, without unclicking, drag to the bottom of the page ending after the Attempt Score % to highlight the whole page.听
      2. Click and drag your mouse to highlight the first word on the page, unclick, scroll to the bottom of the page, hold down the SHIFT key and click after the Attempt Score % to highlight the whole page.听
   2. Save the highlighted information with one of the following methods.
      1. Option 1: Print to PDF. Right click inside the highlighted text and select Print from the dropdown menu. Set the destination to PDF. Save the PDF to your preferred location.
      2. Option 2: Print as a hard copy. Right click inside the highlighted text and select Print from the dropdown menu. Set the destination to your preferred printer.
8. Click Done at the bottom of the page. You will not be able to go back to the results page once you select Done. A new page will open that shows the number of attempts you've made on this quiz.听

1. Start a new attempt for the quiz you wish to review.
2. Click Submit Quiz without answering any questions.
3. On the next page you will be able to see all of the attempts you鈥檝e made on this quiz. Click on the one听 you need to save.
4. Follow Step 7: Save your results听补产辞惫别.

View updates to 小黄鸭视频 Press book content. Titles are listed in alphabetical order.

If your content question has not been addressed, please contact publications@ahima.organd allow up to 5 business days for processing.

Return Policy for Individuals

小黄鸭视频 accepts returns of eligible products within 30 days from the product delivery date. In order to be eligible for return, products must meet the criteria below:

• Return shipment is received within 30 days from the product delivery date.
• A packing slip, copy of order invoice, or order confirmation is included with the return
• Customer accepts responsibility for cost of return shipping
• Products are not damaged, and the scratch-off coating for access code has not been either fully or partially removed. *See additional details on damage below.

*Damage to products includes, but is not limited to, the following:

• Highlighting or other marks
• Bent, cut, or torn covers or pages
• Other signs of use or damage such that the item cannot be considered in 鈥渘ew鈥� condition (for example, a broken or worn spine).
• Missing components included with the purchase

Products not eligible for return: eBooks, custom products, digital access codes, damaged print books, and print books with revealed access codes, or access codes that have been redeemed are not eligible for return under any circumstance. NOTE: Returned products that are deemed ineligible or otherwise damaged (including damage during return shipping) will not be sent back to the customer, and no refund will be provided.

Instructions for returns:

1. Please enclose one of the following with your return:
   1. Order packing slip
   2. Copy of the order invoice
   3. Order confirmation
2. All components of the product being returned must be included with the return.
3. To avoid damage during return shipping, please ensure the books are properly packed to withstand shipping stresses. Please package securely and include additional packing materials as needed.
4. It is recommended that you use a delivery method that offers tracking services.
5. The book should be sent to the following address:

Walsworth/小黄鸭视频 Fulfillment Center
2024 Hawthorne Ave
Saint Joseph, MI 49085

Visit our听听for additional details regarding our returns process. Return processing time is 2-3 weeks. If you have additional questions, email听info@ahima.org.

小黄鸭视频 Return Merchandise Authorization for Bookstores and Resellers

(Revised 8/1/2025)

小黄鸭视频 accepts returns of eligible products from bookstores and authorized resellers.
In order to be eligible for return, products must meet the criteria below:

• A return merchandise authorization (RMA) request has been approved by 小黄鸭视频 before return shipment is received. See full details on RMA requests below.
• Return shipment is received within 30 days of RMA approval.
• Products are not damaged, and the scratch-off coating for access codes has not been either fully or partially removed. See additional details on damage
• The returned titles are in print, and returns are still being accepted for each title.
• The returned order is within the applicable return window, as outlined below:
  • In-Print, regular titles: one year from the purchase date on invoice
  • AMA CPT Code Books: Before June 1 of that edition鈥檚 year (ex: 2026 code books can be returned before June 1, 2026).
• The quantity of each title being returned does not exceed 50% of the quantity of that title purchased on the invoice for which the RMA is approved.
• An RMA packing slip is enclosed with the return.

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Restocking fee: A $35 restocking fee applies to any returns of 10 or more items.

Credits for returned products are valid for two years from the date of RMA approval.

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Products not eligible for return: eBooks, custom products, digital access codes, damaged print books, and print books with revealed access codes are not eligible for return under any circumstance. Returned products that are deemed ineligible or otherwise damaged (including damage during return shipping) will not be sent back to the customer, and no refund will be provided.

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Return Merchandise Authorization (RMA): All returns must receive an approved Return Merchandise Authorization request before they are accepted. To request an RMA, email returns@ahima.org. Resellers requesting an RMA will receive procedures, shipping instructions, and a printable RMA packing list to enclose with their returns. Returns must include the RMA packing list and be received by 小黄鸭视频 within 30 days of RMA approval. Individual RMAs may not exceed 50% of the original order quantity in the associated invoice, but multiple RMAs may be comingled in a single return shipment.

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Damage

Damage to products includes, but is not limited to, the following:

• Highlighting or other marks
• Bent, cut, or torn covers or pages
• Other signs of use or damage such that the item cannot be considered in 鈥渘ew鈥� condition (for example, a broken or worn spine).
• Missing components included with the purchase

To avoid damage during return shipping, please ensure the books are properly packed to withstand shipping stresses. Please package securely and include additional packing materials as needed.

Return processing time is 3-4 weeks. For international orders or custom reseller agreements please contact carl.aiello@ahima.org.

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